Feature Requests

Dear Knorish Team, I hope you're doing well. I would like to request a feature update regarding the checkout page design on my site ( arifhala.knorish.com ). Currently, the page shows both the "Coupon Code" field and the "Discount" section by default I request you to kindly add an option that allows us (creators) to enable or disable the display of the coupon code field and discount row as per our preference. The reason behind this is that many users see the words "Coupon" or "Discount" and start asking for a discount, even when none is being offered. This often results in potential customers leaving the site without making a purchase, which directly affects our sales and conversion rate. If we can choose to only show the price without these optional fields, it would give us better control over our pricing presentation and improve the user experience. I kindly request you to consider this feature as a priority and let us know if this can be implemented soon. Looking forward to your response. Best regards, Arif Hala

During the checkout process, users notice Discount Coupon field, many of them abandon the process at that step, hoping to request discount coupon from the publishers. They start unnecessary conversations requesting discounts. Also, there's a bug in Meta which is showing unnecessary coupons on Ads, when Flexible Ad Format is selected, they confirmed it. If possible, please add a Toggle for that field. It can be implemented on the course setting page for each course separately, or if not, at least Sitewide. Thanks and Regards

Many users request a free demo of the course, so will it be possible to implement a feature to make some chapters free to watch, like in major lms platforms?

Please identify common typos in email and add a javascript to disallow or throw a confirmation warning, if possible. Users reach out saying they haven't received any confirmation and in most of the cases, it is related to mistyped emails like .con, @ gamil.com . This small script can save a lot of human time and efforts. Thanks and Regards

We would like to request an enhancement to the WhatsApp automation feature that enables setting up triggers for students who have enrolled in a course but dropped off mid-way (i.e., have not completed the course within a certain time frame). Ability to configure automated WhatsApp messages for students who: Started a course but did not complete it. Have been inactive for a specified number of days after starting the course. Currently, following up with such students is a manual and time-consuming task. Having this automation will not only improve student engagement and course completion rates but also save significant admin effort.

If possible, add a notification to enable popup if they are disabled. Many of our users have been raising the issue that they are unable to download PDF attachments, hence we have to maintain a separate drive folder link for attachments.

Users have been requesting us to implement a Pause Button on the middle screen. They mention the small pause button on the bottom left becomes inconvenient to click on many small screen devices.

So many existing users, are not always logged in for any reason; when they try to purchase a course, they tend to enter their details from top to bottom, not realising it is the Signup Page, not Login. Then either they reach out to the publisher saying the system is not allowing to register (bcoz their email ids are already registered) or they create another account with an alternative email. Then they reach out saying they have lost access to the courses they were enrolled in previously. Many users are ignorant, reluctant, or technologically disabled, to find simple solutions for simple issues like these and thus this wastes a lot of time and energy of the publishers during the unnecessary conversations and identifying the accounts. If possible please bring the LOGIN OPTION AT THE TOP OR HIGHLIGHT IT. Thanks and Regards

We have subscribed to your Knorish Platform to host our Course and about to launch- We request you urgently to consider making the below 2 changes for a strong User Experience while navigating the Subscribed User - Course - Dashboard Page- Navigation Bar - Sub Menu - The Texts should be made bolder or Font Weight to be increased ( Explanatory Screenshot Attached) Course Dashboard - (Attached Screenshot) (i)Course Title & Progress Texts should be Bolder (ii)Course Content - Module & Total Chapters & (Chapter Names) to be bolder Course Index - Main Heading of Modules Background Color should be anything other than grey to complement and highlight the Main Heading

There should be option to bulk delete logins in admin login.